On-site support


On-site support

We provide technical field process analysis and state-of-the-art remote laboratory support

Site support is conducted by our local field personnel who are able to perform basic field tests. With more than 100 technical field representatives in China, we will work with your team to understand your needs and seek for possible improvements in the following aspects

 

Increase of efficiency

Reduce the consumption of energy, chemicals, processing time, and labor force

waste elimination

Ensure product quality

 

Standard field services include:

Validate process parameters

Resolve problems and respond to your team

Perform any necessary written advice for on-site training

When you need additional support, We provides more comprehensive technical assistance,

state-of-the-art laboratory equipment, and skilled laboratory personnel.

We have a professional team of experienced technical experts to support your local service representatives.